Shipping policy
Standard Shipping Costs
We ship domestic orders using USPS First Class Mail for a flat rate charge of $8. Please allow 2 business days for orders to be processed, and in-stock merchandise will ship within 3 business days after processed. Once shipped, your order will usually be delivered within 5-7 business days. ‘Business days’ exclude holidays and weekends, and our shipping distribution center does not operate on weekends or holidays. As soon as your order ships, we will send you a confirmation email to the address provided with your order. We do everything we can to ensure that orders are received on time. However, American Threads is not liable for problems out of our control such as inclement weather, USPS lost packages, incorrectly delivered packages, delayed delivery schedule, or incorrectly provided addresses.
We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. When you add Route Protect at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise.
All orders over $120 in the US will not be charged shipping fees. Certain items bear a shipping surcharge based on size and/or weight, and free shipping does not apply to non-contiguous states (Hawaii & Alaska). Free shipping only applies to merchandise; taxes and gift certificates do not count toward the free shipping total.
Non-Contiguous States
Shipping prices vary by destination, and rates for Alaska and Hawaii differ from those within the contiguous U.S. Orders are shipped via the United States Postal Service (USPS), and delivery to Alaska and Hawaii typically takes between 8–21 business days. Original shipping fees are non-refundable once your order has been shipped.
Expedited Shipping
Orders with Expedited Shipping methods placed before 10 AM PT (1 PM ET) will be processed and shipped the same day, pending credit card verification. Expedited Orders placed after 10 AM PT (1 PM ET) will be processed and shipped the following business day. Expedited Orders placed on Friday after 10 AM PST (1 PM EST) will be shipped on the following Monday (excluding holidays).
International Shipping
International orders are shipped using USPS Priority Mail for a flat rate of $45.00. Expected delivery time varies between two to four weeks based on location. Tracking is provided via USPS.
For your protection, we require that the billing address match the address that is on file with the credit card issuing bank.
International shipping is not currently available to countries in the UK and Europe.